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Association of British Travel Agents (ABTA)
ABTA offer an independent arbitration service if you've had a problem with one of their members.
www.abta.com
Association of British Insurers (ABI)
List of insurance companies.
www.abi.org.uk
Air Transport Users Council
Customer watchdog for air passengers, for complaints against airlines or airports.
www.caa.co.uk
Association of Independent Travel Operators (AITO)
AITO represent about 160 speciality tour operators, and provide a dispute settlement service. www.aito.co.uk
British Insurance Brokers Association (BIBA)
List of insurance companies.
www.biba.org.uk
Equality and Human Rights Commission helpline
Information and advice on how to get a better service in the UK or how to complain about service.
www.equalityhumanrights.com
European Health Insurance Card
Replaces the old E111 form and entitles you to reduced costs (sometimes free) state-provided health care in EU members states.Tel: 0845 606 2030
www.ehic.org.uk
Foreign and Commonwealth Office
Official travel advice with information on travel insurance, visas, health and safety. www.fco.gov.uk
Good Access Guide
Online directory covering holidays, travel and leisure.
www.goodaccessguide.co.uk
Holiday Care Service
Information fact sheets about travel for elderly and disabled people. Tel: 0845 1249 971 www.holidaycare.org.uk
Travel Health
Independent health website with tips and checklist on staying healthy on holiday.
www.travelhealth.co.uk
